Dear Guest,
It is our pleasure to welcome you to Ante Meridiem Hotels & Resorts. We hope your stay is comfortable, relaxed and memorable. Our team is committed to delivering warm hospitality while maintaining the safety, privacy and comfort of every guest.
This in-house guest policy is intended to keep the resort environment peaceful, secure and enjoyable for everyone. We request you to read the key guidelines and extend your cooperation throughout your stay.
Should you need any assistance, please contact the Front Office team at any time. We will be happy to help.
— Management, Ante Meridiem Hotels & Resorts
Your Stay At A Glance
- Check-in: 2:00 PM • Check-out: 11:00 AM
- Valid government-issued photo ID is required for all adult guests.
- Please keep your room key/card secure and contact Front Office for any assistance.
“We wish you a wonderful stay.”
1. Registration & Identification
All guests must be properly registered. A valid government-issued photo ID is required for every adult staying in the room. Unregistered occupants are not permitted to stay overnight.
2. Check-in & Check-out
Standard check-in is 2:00 PM and check-out is 11:00 AM. Early check-in and late check-out are subject to availability and applicable charges. Please settle all pending bills before departure.
3. Visitors
Visitors must report to Front Office, present valid identification and follow resort security procedures. Visitor access may be restricted after designated hours. Overnight visitors must be formally added to the reservation and may attract additional charges.
4. Room Occupancy
Maximum occupancy must remain within the approved capacity of the booked room or villa. Extra persons, mattresses or beds are subject to availability, safety limits and applicable charges.
5. Quiet Hours & Guest Conduct
Guests are requested to maintain reasonable noise levels, particularly during late evening and early morning hours. Loud music, shouting, disruptive behaviour or any activity that disturbs other guests may result in intervention by management.
6. Smoking & Tobacco
Smoking is permitted only in designated areas. Smoking inside non-smoking rooms or prohibited indoor areas may attract a cleaning or restoration charge.
7. Alcohol & Responsible Conduct
Alcohol may be consumed only in permitted areas and in accordance with applicable law and resort licensing conditions. Alcohol, glassware and unsafe behaviour are strictly prohibited in and around swimming pools.
8. Food & Beverage
Outside food or beverages may be restricted where required by resort policy, hygiene standards or licensing conditions. Guests are requested not to remove restaurant crockery, cutlery or service equipment without permission.
9. Housekeeping & Room Access
Housekeeping service is provided as per resort schedule. For hygiene, maintenance, safety or emergency reasons, authorized hotel personnel may access the room after reasonable attempts to contact the guest.
Safety, Facilities & Property Protection
10. Swimming Pool & Recreational Areas
Use of swimming pools and recreational facilities is at the guest’s own responsibility and subject to displayed rules. Appropriate swimwear is required. Children must remain under direct adult supervision. Running, unsafe diving, glassware and unsafe conduct are not permitted.
11. Children & Minors
Parents and guardians are responsible for the supervision, safety and conduct of children at all times, including in pools, balconies, lawns, play areas, stairways and other common spaces.
12. Valuables & Personal Belongings
Guests are encouraged to use the in-room safe or secure facility where available. The resort is not responsible for unattended valuables, cash, jewellery, electronics or personal belongings except where liability is established under applicable law.
13. Damage, Loss & Excessive Cleaning
Any damage, breakage, loss, staining or misuse of hotel property caused by a guest or visitor may be charged at repair or replacement cost. The resort may also recover reasonable costs for excessive cleaning or restoration.
14. Keys / Access Cards
Lost, damaged or unreturned room keys or access cards may be charged. Please do not share room access credentials with unregistered persons.
15. Pets
Pet accommodation is permitted only where the specific resort or room category is designated pet-friendly and must follow the property’s pet policy. Guests remain responsible for supervision, hygiene, noise and any damage caused by pets.
16. Prohibited Activities
Illegal substances, weapons, gambling, commercial activity from guest rooms, harassment, threatening behaviour, indecent conduct and any activity prohibited by law are strictly forbidden. Management may involve local authorities where required.
17. Fire & Emergency Safety
Do not tamper with smoke detectors, fire alarms, extinguishers or emergency equipment. Please familiarize yourself with the emergency exit plan displayed in or near your room and follow staff instructions during an emergency.
18. Right of Admission & Removal
Management reserves the right of admission and may require a guest or visitor to leave the premises for serious misconduct, safety risk, non-payment, unlawful activity or repeated violation of hotel policy, subject to applicable law.
19. Privacy & Photography
Please respect the privacy of other guests. Photography or recording that intrudes on another guest’s privacy, restricted operational areas or staff-only areas is not permitted without consent.
20. Facility Availability
Outdoor activities, pools, certain services or facilities may be restricted or suspended due to weather, maintenance, government directions, safety considerations or other circumstances beyond the resort’s reasonable control.
A SIMPLE REQUEST
“Treat the resort, our team and fellow guests with the same respect you would expect in return. This helps us create the experience every guest deserves.”
